Unified context
Contacts, companies, projects and support history connected. When an incident arrives, your team and AI see the full account.
Early access
Your customers are already telling you what is broken.
Every conversation with a customer is information about your business, and it disappears the moment you mark it resolved. Elevatia reads it: which account is deteriorating, why, and what to do — before it leaves.
You mark it resolved and throw away the information.
Your customers write to you every day explaining exactly what is broken, since when and what it is costing them. Without being asked.
Your current tool reports how many cases you closed and how fast: metrics about your to-do list, not about your business.
When an account churns, the signal had been written in their messages for months. Nobody was reading it.
From a startup to a support team with hundreds of accounts
- B2B startups like yours: product, support and customers in one workspace from day one
- Industrial technical support: incidents, SLA and accounts with full history
- Law firms and professional services: sensitive cases, clients and traceability
- MSPs and IT services managing multiple organizations in parallel
- Teams that outgrew Zendesk + Excel and need unified context
It is the memory of your relationship with each customer.
Which is why it answers what a customer support tool cannot. Conversations, accounts, products and knowledge share one place, so when you ask which company is deteriorating the answer comes from all of it at once — with the factors that explain it, — not a bare score.
app.elevatia.io
app.elevatia.io
app.elevatia.io
How it works
- 1
Centralize
Customers, cases and operations in one shared environment.
- 2
Link context
Every conversation ties to the account, its history and what your team already knows.
- 3
Orchestrate with AI
Triage, drafts and assistance under your team policies.
- 4
Approve and act
Automations and sensitive actions only after human confirmation.
Three pillars of intelligent operations
Operational automation
Automate repetitive work with real context. Elevatia orchestrates triage, drafts, alerts and knowledge search from your workspace data — fewer errors, more traceability and frictionless scale.
Eleva AI
Human approval
EU cloud
Prioritise what arrives
Automatic priority with account context
AI drafts
Contextual replies ready for review
CRM sync
Contacts and cases always aligned
SLA alerts
Critical incidents without surprises
Indexed knowledge
Relevant articles instantly
Orchestrated AI
Automatic triage, drafts with real data and proposed actions that require approval. AI proposes; your team decides.
Privacy and control
Multi-tenant EU cloud platform, organization isolation, granular permissions and AI usage audit trails.
Seven ways to use the same memory
Start wherever it hurts. The rest is already there: nothing to integrate, because it was never separate.
Customers
Who each company is, who decides, and everything that happened with them.
Sales management
Deals and pipeline on the same customer record: the full CRM, not a separate module.
Customer care
Everything they write to you, with deadlines and their own portal.
Knowledge
What your team already knows, there when it is needed.
What is going on
Account health, early warnings and questions in plain language.
Eleva
Ask and act on all of the above, within your permissions.
Portal
Your customers see their story, not a reference number.
Integrates with your tools
Connect your sources of truth and expose unified context to your team and AI — without changing how you operate today.
CRM and support
Contacts, companies, conversations and customer portal in one place.
Unified inbox with threads linked to account and case.
Knowledge
Indexed base for human agents and Eleva assistant.
Notion and APIs
Sync documentation and your own data via connectors and API.
Model Context Protocol
One MCP server for your entire stack
Connect CRM, support, knowledge and integrations to Claude, Cursor and other AI clients — with the same governance as your workspace.
- One access point for external MCP clients.
- Tools with tenant context, permissions and real data.
- JWT, organization isolation and audit trails.
- Slack, Salesforce, Jira, email and more without duplicating integrations.
Stripe
Searching invoice in Stripe…
MCP tool running
Talking on WhatsApp…
MCP tool running
Data control, built into the platform
Multi-tenant cloud in the European Union
Organization isolation and granular permissions
Human approval on sensitive AI actions
Traceability of AI interactions
Get started with Elevatia today
Free pilot for B2B teams. No card required, direct onboarding and priority access to the full workspace.
B2B startupsSupport teamsMSPs & IT servicesProfessional servicesIndustrial operations
B2B startups
Support teams
MSPs & IT services
Professional services
Industrial operations
Free pilot
Free Elevatia pilot
We are looking for 3–5 B2B teams to try the workspace before launch. No cost, no card — just your feedback to improve the product.
- No cost during ~4 week pilot
- Direct onboarding with founders
- Shape the initial product launch
- Priority access to full support + AI flow
30 seconds · No card · Reply within 48h
Pilot request
Email and name are enough. Everything else is optional.
Frequently asked questions
Straight answers on the product, AI and pilot access.
Can't find your answer? info@elevatia.io
Frequently asked questions about Elevatia
- What is Elevatia exactly? A helpdesk, a CRM, a chatbot?
- Elevatia is the memory of your relationship with each customer: who they are, what they have written to you, what they have signed up for and what your team knows about it — all in one place. Customer care, knowledge and the assistant all run on that memory. A helpdesk manages a queue; this remembers, and answers questions about your business.
- Who is it for?
- B2B SaaS, MSPs, industrial support teams and professional services that need unified customer context, traceability and real privacy — not another standalone tool.
- What integrations are supported?
- Today: email (Gmail/Outlook), Notion and own API. Expanding: Slack, Salesforce, Jira, HubSpot, Zendesk and more based on pilot demand.
- What does the Eleva assistant do?
- Works inside your workspace with account context: ticket triage, drafts with real data, knowledge search and proposed actions — all tied to your organization permissions.
- Does AI execute actions on its own?
- Eleva proposes; your team approves. Priority changes, assignments or sensitive replies require human confirmation per your policies.
- Where is data hosted?
- On multi-tenant cloud infrastructure in the European Union. Each organization gets an isolated workspace, granular role permissions and action traceability.
- Does it meet B2B privacy requirements?
- Yes. Tenant isolation, EU cloud, AI interaction audit trails and human approval on critical actions. Built for teams that cannot paste customer data into generic tools.
- Is there a pilot program?
- Yes. We are looking for 3–5 B2B teams for a free ~4 week pilot: onboarding with founders, full support flow and direct feedback. No purchase commitment.
- How do I get access?
- By invitation. Fill the pilot form on this page or book a 15 min demo; we review your case and open a workspace if you are a fit.
- How do I contact the team?
- Email us at info@elevatia.io. We typically reply within 48 business hours.