AI helpdesk, CRM and knowledge base

The helpdesk that remembers your business

Built for B2B SMBs. Eleva, Elevatia's AI agent, reads every ticket alongside the account, its history and your knowledge base, then drafts a reply your team approves before it goes out.For B2B SMBs: Eleva, our AI, drafts replies with account context and your team approves.

Product

Automate repetitive work with real context.

Elevatia orchestrates triage, drafts, alerts and knowledge search from your workspace data — fewer errors, more traceability and frictionless scale.

  • Operational metrics panel

    Customer care

    Every conversation in one inbox, tied to the account and the case, with SLAs and priority.

  • Customers

    Contacts, companies and their full history. Nothing to sync: it was never apart.

  • Eleva

    Reads the account, the history and your knowledge, drafts the reply and waits for your approval.

  • Indexed knowledge base

    Knowledge

    What your team knows, indexed and at hand to answer and for Eleva to cite.

Capabilities

It is the memory of your relationship with each customer.

Which is why it answers what a customer support tool cannot. Conversations, accounts, products and knowledge share one place, so when you ask which company is deteriorating the answer comes from all of it at once — with the factors that explain it, not a bare score.

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Model Context Protocol

One MCP server for your entire stack

Connect CRM, support, knowledge and integrations to Claude, Cursor and other AI clients — with the same governance as your workspace.

  • One access point for external MCP clients.
  • Tools with account context, permissions and real data.
  • Organization isolation and audit trails.
  • Slack, Salesforce, Jira, email and more without duplicating integrations.
StripeMCP tool running
SAPMCP tool running
WhatsApp BusinessMCP tool running
Integrations

Integrates with your tools

Connect your sources of truth and expose unified context to your team and AI — without changing how you operate today.

Native today or through the MCP hub

  • CRM and support

    Contacts, companies, conversations and customer portal in one place.

  • Email

    Unified inbox with threads linked to account and case.

  • Knowledge

    Indexed base for human agents and Eleva assistant.

  • Notion and APIs

    Sync documentation and your own data via connectors and API.

How it works

Up and running in minutes, no integration project

Four steps to bring your operations in and put AI to work with context.

  1. 01

    Centralize

    Customers, cases and operations in one shared environment.

  2. 02

    Link context

    Every conversation ties to the account, its history and what your team already knows.

  3. 03

    Orchestrate with AI

    Triage, drafts and assistance under your team policies.

  4. 04

    Approve and act

    Automations and sensitive actions only after human confirmation.

Pricing

Elevatia is free while we launch

We open the full workspace at no cost: support, CRM, knowledge and Eleva. No card, no lock-in. When it starts costing money we tell you first, and you decide.

Set up for you

Custom

If you need to migrate what you already have, configure it your way or roll it out across the team, we can go through it in 15 minutes.

Includes

  • Migration of what you already have
  • Configured your way
  • Rollout across the team
  • A 15-minute call to get started
Talk to us (15 min)
Compliance

Data control, built into the platform

Four rules that do not rest on a promise: they are in the product.

Cloud in the European Union

Infrastructure and data hosted in the European Union.

Organization isolation and granular permissions

Each organization in its own workspace, with role-based permissions.

Human approval on sensitive AI actions

Eleva proposes; a person confirms before anything sensitive runs.

Traceability of AI interactions

Every AI interaction is recorded: what was done and who approved it.

More in the security questions
FAQ

Frequently asked questions

Straight answers on the product, the AI and how to start.

Product

What Elevatia is and who it is for.

Elevatia is the memory of your relationship with each customer: who they are, what they have written to you, what they have signed up for and what your team knows about it — all in one place. Customer care, knowledge and the assistant all run on that memory. A helpdesk manages a queue; this remembers, and answers questions about your business.

AI

Eleva assistant and human control on sensitive actions.

Security

Where your data lives, who touches it and how you take it out.

Access

Price, who is behind this and how to start.

Can't find your answer? info@elevatia.io

Get started with Elevatia today

Free during launch: the full workspace, no card and onboarding straight with the founders.

B2B startupsSupport teamsMSPs & IT servicesProfessional servicesIndustrial operations
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